Outage: Support ticketing (Help Scout)
We've now resolved the incident. Thanks for your patience.
- Impact: We can’t receive or process support tickets at the moment.
- Root cause: Ongoing AWS outage affecting Help Scout.
- Current status: Awaiting provider recovery; monitoring closely.
- Website
Find Your Subscription
We’ll find your subscription and send you a link to login to manage your preferences.
Check Your Inbox
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
Subscribe to Status Updates
We’ll use your email to save your preferences so you can update them later.
-
Email{{ value }}
-
Slack
-
Microsoft Teams{{ value }}
-
Google Chat
Subscribe to other services using the bell icon on the subscribe button on the status page.
Unsubscribe Completely?
You’ll no long receive any status updates from Mailtrap, are you sure?
{{ error }}
You’re Unsubscribed!
We’ll no longer send you any status updates about Mailtrap.